On the day of your appointment, our Concierge Service Team will pick up your vehicle from the confirmed location at the agreed-upon time. All of our team members will have a bright yellow or orange vest indicating they are with South Oak Jeep.

Your vehicle will then be brought to the dealership and inspected. Upon performing a Multi-Point Inspection, one of our Service Advisors will follow up with you should your vehicle require any services beyond the original requested services.

Once all services are completed, your Service Advisor will contact you to explain all repairs and services performed on your vehicle and then schedule the return of your vehicle to you.

Your Service Advisor will make payment arrangements over the phone.

Your vehicle will then be returned to you at your home or office.